That wouldn't be fair to you. I know you are very committed to your career. But it would be great if we could do something together. The opportunity came sooner than they thought, when the company Sun worked for dissolved after Sept. They started looking for a business opportunity, with the memory of their frustrating search for elder care fresh in their minds. They quickly settled on the idea of higher-end home care. Gloria Jean Kvetko, a mentor of Sun and a member of BrightStar's board of advisers, remembers Sun explaining the business model, along with the demographics that support it.
Kevin Smith, director of operations for the National Private Duty Association, an Indianapolis-based trade group representing home-care agencies, said membership in his organization has grown in the past five years to more than 1, from And revenue growth in each of the past three years has been 9. He cited census projections showing booming growth in the number of elderly Americans, as well as an AARP study that found 89 percent of seniors saying they want, as much as possible, to grow old at home.
Health care overhaul, solidified with the re-election of President Barack Obama, also plays into the BrightStar business model, Sun said. The new law places a greater emphasis on quality of care and outcomes such as reduced hospitalization. She is optimistic that this could make it easier, under the new law, to earn referrals.
BrightStar's type of service is not covered by Medicare but is by some private insurance. A key component to maintaining quality is hiring and keeping good people. Sun said BrightStar achieves this by paying slightly more than competitors and by finding a way to fill gaps in workers' assignments.
By asking home-care workers, she learned that one of their biggest concerns is consistency. It is the nature of the business that, after a time, their elderly customers will die. In the standard model, the workers would then have to wait for a new customer in order to start drawing a check again. This could take weeks.
BrightStar also offers staffing services for a variety of businesses, from doctors' offices to school districts to nursing homes. This means that home-care workers can be plugged into one of these settings while they are waiting for their next home-care placement. With demographics pointing toward a squeezed workforce, this kind of benefit for employees takes on added significance.
Sun said that asking the kind of questions that helped her build this staffing model was key to the early development of the company. She's not afraid to have people teach her things. Sun echoed that: "We wanted to do it right. But we didn't know what we didn't know.
Both my husband and I were very humble. We would go out and ask people. One person that I admire, as a mother and entrepreneur, is Gloria Jean Kvetko, founder of Gloria Jean's Coffee, the first flavored coffee franchise even before Starbucks. She was a member of my advisory board for many years and constantly encourages me to see a different perspective and has been a great role model and friend to me over the years.
She took such a risk following her passion and established the flavored coffee industry despite naysayers. She is brilliant yet humble and is the most resilient, positive person I know. A couple times a year we get together for a girls trip to, not only recharge, but to bounce ideas back and forth. Catherine is an amazing leader. She never settles for the status quo and is always reading, learning and sharing to be and make others better.
As a woman, I feel it is extremely important to have other women in my life whom I can relate to and talk through problems with. Overall, mentoring has made a hugmpact in my professional life. From very early on, I recognized that learning from the experts in franchising to accelerate my learning curve was key to success. My mentors continue to provide valuable input and have become dear friends.
Mentorship has made a profound impact in my personal life as well. I get great joy from mentoring others and I continue to make more and more time for mentoring — usually having active mentees at any one time. Only BrightStar Care combines industry-leading screening, training, and oversight practices to deliver the highest-quality care from professionals you can trust.
From your first phone call, our unique process matches the personality and healthcare needs of your loved one with our team of caregivers to find the best possible fit.
Earned Accreditation: Our unmatched level of quality in-home care standards is validated through Joint Commission accreditation. The hard work and dedication of our local agencies to achieve and maintain this accreditation has earned BrightStar Care the Enterprise Champion for Quality designation from The Joint Commission every year since BrightStar Care also provides healthcare staffing solutions to businesses on a temporary, temporary to permanent and permanent placement basis.
We also deliver skilled care to patients one on one in their home or wherever they need care through our network of national account partners. National account services range from insurance assessments and IV infusion therapy to home health, in addition to delivering flu clinic services to corporate, commercial and retail clients.
0コメント