To adjust your downloads data settings, switch Wi-Fi Only on or off under Downloads. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.
Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article. Control Netflix data usage. Control mobile data usage. Netflix offers 4 data usage settings. Join Netflix Sign In. Back to Help Home. Blu-ray player. Make sure your network allows streaming. Check your connection speed. To check your connection speed through the Netflix app, follow the steps below.
If you're using a mobile device or computer, visit Fast. Restart your Blu-ray player. Turn your Blu-ray player completely off. Wait 10 seconds. Sign out of Netflix. Go to the sign-out screen. Sign back in and try Netflix again. Restart your home network. Try a different internet connection. If possible, connect your device to a different network, then try Netflix again. Some examples: A different Wi-Fi network A network at someone else's house A mobile hotspot If you can stream using a different internet connection, the problem might be with your home network setup.
Improve your Wi-Fi signal. If you're connecting over Wi-Fi and the above steps didn't help, follow these suggestions: Move your router to improve signal strength. What to do next. Using a web browser, visit fast.
Shut down your computer. Leave your computer off for at least 10 seconds. Turn it back on, then try Netflix again. Game console. Restart your game console. Turn your game console completely off. Wait for 10 seconds. Power your game console back on and try Netflix again. Mobile phone or tablet. Turn your device off, then back on. Turn off your Android phone or tablet by holding down the power button.
Confirm that you want to turn off your Android. To turn your Android back on, press the power button again. Try Netflix again. If possible, connect your phone or tablet to a different network. For example: Try to connect to a different Wi-Fi network in range of your device. Try to connect at someone else's house. As we continue to add more TV shows and movies and introduce new product features, our plans and prices may change. We also may adjust plans and pricing to respond to local market changes, such as changes to local taxes or inflation.
When we change plans or prices, we're always working to improve the Netflix experience and invest in quality content for our subscribers around the world. If your price is changing, Netflix will send you an email, as well as display a message when you sign in to Netflix, with details about the price change one month before the billing date on which your price will increase.
Go to the Billing details section of your account to verify your billing date and your plan price. You can compare our current plans and pricing and change plans at any time. I was not notified of a price change. How do I find out if my price is changing?
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