We have been working on the system this morning and think there is a subtle increase in speed but it is still seconds for the Help Desk Ticket Open Ticket view to fully load, this seems excessively slow and does hinder working but if it is within expected response range we will go with it. I received the file, ran the repair and everything is much better. Spicework and its' support forums are the best! Glad that did the trick for you!
If you need any other assistance in the future, you know where to find us :-D. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Best Answer. View this "Best Answer" in the replies below ». Popular Topics in Spiceworks General Support. Spiceworks Help Desk. The help desk software for IT.
Track users' IT needs, easily, and with only the features you need. Learn More ». Pure Capsaicin. Spiceworks General Support expert. I made the change on the server and restarted Spiceworks but still seems to be doing the same things. I will update a ticket and click on Save and I will see "Processing" at the top but many times it won't update the ticket and the comment still sits in the box and the Save button is active again.
I may have to click a few times before it will accept. That is the route I'm heading now. What makes me think database size as well is that we have another instance for a different department with a much smaller database and it is running smoothly.
To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Best Answer. Hi Kellen, I see that you already have a ticket open with us. View this "Best Answer" in the replies below ». Track users' IT needs, easily, and with only the features you need. Learn More ». Verify your account to enable IT peers to see that you are a professional.
Darren Aug 9, at UTC. It used to run fine , now it's too slow to use. Big Green Man This person is a verified professional. What version did you update from? What SW plugins do you have installed? Mad-SpiceHead This person is a verified professional.
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